Eveline Holland

Human Resources

IT Support Specialist with ITIL experience

Aesch and Basel Area
Contract type:
80 - 100%
German and English

Job Description

microtom is looking for a flexible and motivated IT Support Specialist with ITIL experience and ambitions to implement new service standards in our growing company (80-100%).

Tasks & Responsibilities

SPOC Operational Support (end-user and server) on Windows Client and Server environments as well as project work with Windows, Office 365, Exchange, SCCM / MDT and vmware as part of our Engineering Team.

  • Support our customers that run Microsoft Windows based environments on first and second level. On-site and in our new office locations in Aesch (BL).

  • Maintain and optimize the Windows & vmware server environments.

  • Assist with new projects on Windows, Office 365 and vmware based environments.

Furthermore, help us to implement ITIL oriented processes and create Service Level Agreement standards in order to build and run a customer oriented support organization (end user and cloud / on premise infrastructure environments).

  • Design, implement and manage services and SLA’s for new and existing microtom customers and partners
  • Create and establish internal business processes

Should Haves

  • Enterprise experience with supporting and managing Microsoft Windows 7, Office 2010 and Server 2012 (and higher)
  • Basic Network knowledge (Cisco switches and firewalls)

  • Social and friendly personality
  • Swiss citizenship or work visa

Nice to have

Experience with working in international environments
ITIL Certifications
Microsoft PowerShell Scripting, C#

Our offer to you

A young, creative and very social team where you can unfold ideas and contribute to create something new that has your very own footprints.
A flexible work environment and a good income.
Support on your development plans and a voice that will be heard and appreciated.
Good times with your new colleagues, on- and off work.
Starting date:
Yesterday or a.s.a.p

About us

microtom is a swiss IT company, established in 2014. We provide software solutions and IT services to customers mainly in Switzerland but also around the world.
We are looking for team oriented and friendly people with a passion for computers and the desire to be part of a very social team where we have each other’s back at all times.
Are you interested to work in this challenging position? microtom is looking forward to receiving your complete profile.
Please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
Information Technology - Software and Services



  • microtom gmbh
  • +41 61 733 17 17
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